Sopra Steria Careers Hiring Now – Application Support Service Desk

• Excellent verbal and written communication skills.
• Providing first level support through taking calls and handling the resulting incidents or Service Requests.

Job Description:

• Providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.
• Comfortable with UK working / holidays Comfortable working in UK shifts.
• Strong customer service focused approach and Excellent phone etiquette.
• Willing to work on support environment.
• Decent Problem diagnosing and analytical skills.
• Excellent verbal and written communication skills.
• Understanding of business intelligence tool and reporting (Standard, Modified and Live reports)
• Experience on any Financials modules (GL,AP, Purchasing ,AR, Order Management ,FA,CM ) as a functional.

Total Experience Expected: 00-01 years

Qualifications

• B.Tech / MBA / BCA / MCA

Additional Information

• At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
• All of our positions are open to people with disabilities.

Cognizant Careers 2025 is hiring Fresher – Analyst Trainee | Graduates/Diploma

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• Read all responsibilities & requirements
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